What Is Your Order Shipping & Tracking Process?

Order tracking and  tracking numbers will be provided once the items are picked up from our store by the carrier.
Once your order is confirmed and paid via E-Commerce On-Line Purchasing and you wish to have the products shipped to your destination you will:

  • Contact us directly to provide all necessary shipping information

  • You will be responsible for the shipping cost based on your final destination

  • We will provide you with our valuable shipping sources who can even deliver overnight to any district in Dhaka and vicinity.

  • Once we have packaged and boxed the product safely, we will get a shipping notice and forward this to your attention. All products will be picked up at Dogpatch Music store.


Will I get an Automated Tracking Shipment Number?

  • Yes. You will receive an automated email from the shipping/freight provider as soon as they picked up the item with your tracking link and tracking number. 


How Soon Will I Get a Tracking Number?

  • The tracking link will not appear with the tracking information until your product has been collected by the courier/shipper. This usually happens within the same day or next day.

  • Please note that we do not control the tracking number from the shipper/courier but expect to see se tracking progress within 24 hours of your product being pick up from the store.

  • For orders going overnight with our freight providers –once your order has been dispatched, you will receive your tracking details in an email from our Customer Service team.

  • If there is still no tracking progress showing after 24 hours please call us at International +880 1732 959 934  and Domestic 1732 959 934.