Product Warranty FAQs

What Is Your Product Warranty?
We honor the Manufacturer’s  Warranty

• Tokai Guitars 5 year

• Acoustic Guitars from any manufacturer 1 year

• Cymbals 1 year

• Electronics, Amps, etc. 6 months. 

We will require proof of original purchase and will  provide the manufacturer with:

• Pictures, circumstances and detailed description on the item

• Recurring description of problem, substantiate with videos and recordings that can further explain the problem, help the teams with troubleshooting.

• The above only applies if you did not make any crazy modifications on you own.

 

Used Products
Used products are sold "as is" there is no warranty on the used purchased items, we source good to great condition used products and will do as much as it makes sense to customize, change parts, etc. to make this a great product for your needs - if this is cost effective.